Returns & Exchanges

At Peppermayo, we want you to love your look, which is why we offer a hassle-free 30-day return policy for store credit or exchange on all full-priced items. Please ensure all garments are returned in their original condition with tags attached and no signs of wear.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Choose Return Type

Select whether you would like a store credit or a direct size exchange, then download and print your prepaid shipping label.

3

Pack and Post

Securely package your items in their original packaging and drop your parcel off at any authorized postal service location.

4

Processing and Credit

Once our warehouse team receives and inspects your return, your store credit or exchange will be processed within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing